Neo Octopus

If after placing your order, you change your mind, or need to cancel or return your order for any reason, we will endeavour to make the process as simple, efficient and trouble free as we can. We offer you the opportunity to return your item for a refund within 60 days from the date you received it.
*Please note: we are unable to refund or exchange items that have been personalised.
More information can be found in our Returns and Cancellations Policy >

*Please allow an extra 7 working days onto your expected delivery time for any personalised items, to allow our team time to embroider your item.
To find out more about our available delivery methods such as our overseas options, pricing and timescales, please refer to our delivery page where you can find out all available options, along with all other delivery related questions.

For more information, please see our Delivery Section >